SOFTWARE AS A SERVICE
SaaS

Software as a Service (SaaS) allows users to connect to and use cloud-based apps over the Internet. Common examples are email, calendaring, and office tools (such as Microsoft Office 365).

SaaS provides a complete software solution that you purchase on a pay-as-you-go basis from a cloud service provider. You rent the use of an app for your organization, and your users connect to it over the Internet, usually with a web browser.

All of the underlying infrastructure, middleware, app software, and app data are located in the service provider’s data center. The service provider manages the hardware and software, and with the appropriate service agreement, will ensure the availability and the security of the app and your data as well. SaaS allows your organization to get quickly up and running with an app at minimal upfront cost.

Software as a Service

Common SaaS business scenarios

What is SaaS ?

If you’ve used a web-based email service such as Outlook, Hotmail, or Yahoo! Mail, then you’ve already used a form of managed Software as a Service products. With these services, you log into your account over the Internet, often from a web browser. The email software is located on the service provider’s network, and your messages are stored there as well. You can access your email and stored messages from a web browser on any computer or Internet-connected device.

The previous examples are free services for personal use. For organizational use, you can rent productivity apps, such as email, collaboration, and calendaring; and sophisticated business applications such as customer relationship management (CRM), enterprise resource planning (ERP), and document management. You pay for the use of these apps by subscription or according to the level of use.

What is SaaS?

Advantages of SaaS

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